🇪🇺 Authorized Xhorse Dealer - EU Registered Company | Warehouse in Bulgaria | 0% VAT for EU Businesses (VIES Verified) | DHL Express 2–4 Days
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Delivery Information

Digital Products Delivery (Tokens & Software Activations)

If your order contains ONLY digital assets (software expansions, licenses, or credits/tokens), please note:

[ONLINE DELIVERY] ZERO Shipping Fees (0.00€): Delivery is 100% free. No shipping costs will be added at checkout.
NO Physical Package: Nothing will be shipped to your physical address. Your order is completely digital and paperless.
Instant Setup: Digital products are processed and activated within 1 business day (usually within a few hours).


How it works: Software activations and tokens are credited directly to your device via the serial number you provide during checkout, or a digital activation code is sent straight to your email.

Physical Products Delivery Information

DHL Express Shipping – 2–4 Business Days Across the EU


VVDI.EU ships physical products worldwide using DHL Express.

All orders are dispatched from our central European Union warehouse located in Bulgaria, ensuring fast handling, reliable transit times, and full regulatory compliance.

1. DHL Express – Priority Delivery (Recommended)


European Union Destinations

• Delivery Time: 2–4 business days.

FREE OF CUSTOMS DUTIES: Because your order is shipped from Bulgaria (an EU member state), there are NO customs checks, NO import duties, and NO hidden clearance fees for any country within the European Union. The price you see at checkout is exactly what you pay.

Rest of the World (Non-EU Countries)

• Delivery Time: Fast international delivery via DHL Express, based on destination.

0% VAT (Tax-Free): All orders shipped to countries outside the European Union are 100% exempt from EU VAT. Tax is automatically removed at checkout.
IMPORTANT NOTICE - Customs & Duties Apply: Orders shipped outside the EU must go through your country's local customs clearance. Import duties, local taxes, or carrier administrative fees are NOT included in our price and may be collected by DHL upon delivery. We strictly provide a proper commercial invoice and Export Customs Declaration (EAD) to ensure smooth clearance.

- Full end-to-end tracking included
- Professional courier handling
- Secure international logistics
- Predictable and reliable transit times


Orders are processed and packed within 1 business day.
Orders placed after 08:00 (GMT) are dispatched on the next business day.

DHL Express is our primary and recommended shipping method for professional automotive customers who value speed, safety, and predictable delivery.

2. Standard EU Shipping (Economy Option)

Available only for selected EU destinations.

• €15.00 (Excl. VAT) – for orders up to €500 (Excl. VAT)
• FREE shipping – for orders above €500 (Excl. VAT)

Standard shipping delivery estimates:

  • Romania – 1 business day
  • Greece (continental) – 2–3 business days
  • Greece (islands & remote areas) – 3–8 business days
  • Hungary – 2–3 business days
  • Slovakia – 3–4 business days
  • Czech Republic – 3–4 business days
  • Poland – 4–5 business days
  • Slovenia – 4–5 business days
  • Croatia – 3–4 business days
  • Austria – 4–5 business days
  • Germany – 4–5 business days
  • Lithuania, Latvia, Estonia – 5–6 business days
  • Italy – 3–7 business days
  • Spain, Portugal – 3–8 business days
  • Belgium – 3–6 business days
  • Denmark, Luxembourg, Netherlands – 4–8 business days
  • Ireland, Finland, Sweden – 4–8 business days
  • France – 4–8 business days
  • Malta, Cyprus – 5–8 business days

Processing & Dispatch

One business day is required for order processing and dispatch preparation.

This includes: order verification, inventory preparation, secure shockproof packaging, waybill generation, and courier booking.

Orders placed after 08:00 (GMT) are typically shipped on the next business day.

Important Notice

Delivery times may vary for islands, remote regions, or during force majeure situations (e.g. transport disruptions or extreme weather conditions).

In case of any unexpected delay, customers are informed promptly via the email provided during checkout.